By accessing, procuring, or using the Services (defined below) provided by CritCom ("we," "us," "our"), you agree to be bound by these Terms of Use ("Terms"). If you are using the Services on behalf of a company, you represent you have the authority to legally bind that company.
We provide the following products and services:
You must provide accurate and complete information when creating an account. You are responsible for safeguarding your login credentials and for all activities conducted under your account.
Furthermore, you, as the end-user or the representative thereof, are solely responsible for ensuring and maintaining compliance with the terms and policies of any third-party platforms we integrate with or utilize, such as WhatsApp, Meta, and Secapp.
When you buy a Bot or SaaS product or service from us, you are buying a license to use it. You are not buying ownership of the software itself. The original creators (and we) keep all ownership rights. This license is for your own or internal business use only for as long as you remain subscribed.
We own all rights, title, Intellectual Property and interest in our software and platform, including all underlying code, Content, and features. You own the data you submit to the Services and are solely responsible for its accuracy, legality, and use. The Service Provider is not liable for any data that is shared, processed, or generated by you during use of the Services.
You agree not to do any of the following:
All payments will be governed by the sales agreement specific to the product or service you procure from us.
We handle your data according to our Privacy Policy published on our website. You agree to comply with all applicable laws when you use our product or service. You are responsible for obtaining the necessary consents from the individuals you communicate with through our Services.
The content of this section is covered in Section 4.1 (Your License and Ownership). All intellectual property remains the property of us or our licensors.
We provide the Site and all products on an “AS IS” and “AS AVAILABLE” basis, using our best efforts and diligence to ensure performance. However, as with any technology-based solution, we cannot guarantee that:
You agree that we shall not be liable for any damages arising from your use of our products or website. This includes, without limitation, any loss of profits, loss of data, business interruption, or any indirect, incidental, or consequential damages.
You agree to indemnify, defend, and hold us harmless from and against any and all claims, damages, liabilities, losses, costs, or expenses (including reasonable legal fees) arising out of or related to your use of our software or Services, your violation of these Terms, or your infringement of any third-party rights, including the policies or terms of any third-party platforms integrated with our software and Services.
These Terms shall be governed by and construed in accordance with the laws of the country specified in the applicable sales agreement. Where no country is specified, these Terms shall be governed by the laws of the Province of Ontario, Canada, without regard to its conflict of law principles.
All disputes arising out of or relating to these Terms shall be resolved through binding arbitration, at a location mutually agreed upon by both parties. If no mutual agreement can be reached, arbitration shall be conducted virtually or in a location determined by the Service Provider.
You may close your account at any time. We may suspend or terminate your access to the Services, site, or products, without notice, for violation of these Terms. Upon termination, your right to use the Services ends immediately.
Sections 5 (Payments), 7 (Intellectual Property), 8 (Disclaimer and Liability), 9 (Indemnification), and 10 (Governing Law) shall survive the termination of these Terms.
We may update these Terms at any time. We will post the updated version on our website and update the "Effective Date." Your continued use after the changes constitutes acceptance.
If you have any questions about these Terms, please contact us at:
Email: contact@critcom.ca